Effective Date: July 15, 2026
Welcome to Genuine Tax Solutions (“Company,” “we,” “our,” or “us”). These Terms & Conditions (“Terms”) govern your access to and use of our website, products, software, training, and services. By accessing or using our website, you agree to be bound by these Terms. If you do not agree, please do not use our website or services.
1. Services
Genuine Tax Solutions provides products and services including, but not limited to:
- Professional tax preparation software
- Tax Service Bureau services
- Tax preparer training
- Technical support
- Electronic filing solutions
- Business consulting for tax professionals
- Educational resources
- Website content and online tools
Certain services may require separate agreements, licensing terms, or subscription contracts.
2. Eligibility
By using our website or services, you represent that you:
- Are at least 18 years of age.
- Have the legal authority to enter into this agreement.
- Will use our services only for lawful purposes.
3. User Responsibilities
You agree to:
- Provide accurate and complete information.
- Maintain the confidentiality of your account credentials.
- Protect your login information from unauthorized use.
- Comply with all applicable federal, state, and local laws.
- Use our software and services only as authorized.
You are responsible for all activity occurring under your account.
4. Tax Software License
When purchasing or accessing our professional tax software, you are granted a limited, non-exclusive, non-transferable license to use the software in accordance with your subscription or license agreement.
You may not:
- Copy, modify, or distribute the software.
- Reverse engineer or decompile the software.
- Resell or sublicense the software without written authorization.
- Use the software for unlawful purposes.
5. Electronic Filing
Users are responsible for:
- Verifying all tax return information before submission.
- Obtaining all required taxpayer authorizations.
- Maintaining compliance with IRS and state filing requirements.
Genuine Tax Solutions is not responsible for penalties or delays resulting from inaccurate or incomplete information provided by users.
6. Training and Educational Materials
Training materials, webinars, guides, videos, and educational content are provided for informational purposes only and do not constitute legal, accounting, or tax advice.
7. Payments
Payment is due according to the terms of your invoice or subscription.
Unless otherwise stated:
- Fees are non-refundable after software activation or service delivery.
- Subscription services automatically expire unless renewed.
- Failure to pay may result in suspension or termination of services.
8. Intellectual Property
All website content, software, graphics, logos, text, documents, training materials, videos, and branding are the property of Genuine Tax Solutions or its licensors and are protected by applicable intellectual property laws.
You may not reproduce, distribute, or modify any content without prior written permission.
9. Website Use
You agree not to:
- Attempt unauthorized access to our systems.
- Upload malicious software or viruses.
- Interfere with website functionality.
- Use automated tools to scrape website content.
- Engage in fraudulent or unlawful activity.
10. Third-Party Services
Our website or services may integrate with third-party providers, including payment processors, banking partners, software vendors, or electronic filing services.
We are not responsible for the availability, policies, or actions of third-party providers.
11. Disclaimer of Warranties
Our website, software, training, and services are provided on an “as is” and “as available” basis.
To the fullest extent permitted by law, Genuine Tax Solutions disclaims all warranties, express or implied, including warranties of:
- Merchantability
- Fitness for a particular purpose
- Non-infringement
- Accuracy
- Availability
- Uninterrupted service
12. Limitation of Liability
To the fullest extent permitted by law, Genuine Tax Solutions shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from the use of our website, software, products, or services.
Our total liability shall not exceed the amount paid by the customer for the applicable product or service giving rise to the claim.
13. Indemnification
You agree to indemnify and hold harmless Genuine Tax Solutions, its owners, employees, affiliates, contractors, and representatives from any claims, damages, liabilities, losses, costs, or expenses arising from:
- Your use of our website or services.
- Your violation of these Terms.
- Your violation of applicable laws or regulations.
- Information or data you provide.
14. Privacy
Your use of our services is also governed by our Privacy Policy, which explains how we collect, use, and protect your information.
15. Termination
We reserve the right to suspend or terminate access to our website or services at any time, with or without notice, if these Terms are violated or if continued access could harm our business, customers, or systems.
16. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State in which Genuine Tax Solutions operates, without regard to conflict of law principles.
Any legal action arising from these Terms shall be brought in a court of competent jurisdiction within that state.
17. Changes to These Terms
We reserve the right to modify these Terms & Conditions at any time. Updated versions will be posted on this page with a revised Effective Date. Continued use of our website or services constitutes acceptance of any changes.
18. Contact Information
If you have questions regarding these Terms & Conditions, please contact us:
Genuine Tax Solutions
Phone: (646) 952-0000
Email: success@genuinetaxsolutions.com
Website: Genuine Tax Solutions – Tax Software for Preparers & Services
Last Updated: July 15, 2026
