Privacy Policy
This Privacy Policy explains how Genuine Tax Solutions (“Genuine Tax Solutions,” “we,” “us,” or “our”) may collect, use, disclose, and protect information when you visit our website or contact us.
Effective date: October 13, 2026
Information you provide
We may receive information you choose to provide through contact forms, email, telephone, or other communications. This may include your name, business name, email address, telephone number, and information about the services or support you are requesting. Please do not submit Social Security numbers, taxpayer identification numbers, tax returns, bank account details, passwords, or other highly sensitive information through a general website form or ordinary email unless we have specifically provided an appropriate secure method and instructions.
Information collected automatically
When you visit the website, our hosting provider or website tools may process technical information such as your IP address, browser type, device information, pages viewed, referring pages, and the date and time of a visit. Whether analytics or other tracking technologies are used depends on the tools enabled on the website. See our Cookie Notice for more information.
How we use information
We may use information to respond to inquiries, communicate about requested services, provide customer support, maintain and secure the website, administer our business, comply with legal obligations, and prevent misuse. We do not state that every listed use applies to every visitor; use depends on the information and interaction involved.
How information may be shared
We may share information with service providers who help operate the website, email, scheduling, communications, or business systems; when required by law or valid legal process; to protect rights, safety, and security; or as part of a business transfer where permitted by law. We do not sell personal information for money. This statement does not override any separate notice or agreement that applies to a specific service.
Taxpayer and financial information
Tax and financial information can be particularly sensitive. Do not use the public website contact form to send tax returns, Social Security numbers, bank information, identity documents, or login credentials. If a service requires sensitive information, ask us about the appropriate secure process before sending it. Separate tax software providers, banks, or other partners may have their own privacy notices and terms.
Data security and retention
We use reasonable administrative, technical, and organizational measures intended to protect information, but no website, email transmission, or storage system can be guaranteed completely secure. We retain information for as long as reasonably necessary for the purpose collected, our business records, dispute resolution, and applicable legal requirements.
Your choices and requests
You may contact us to ask about personal information you have provided or to request a correction or deletion where applicable. We may need to retain some information for legal, security, accounting, or legitimate business reasons, and we may need to verify your request. Rights available to you depend on applicable law.
Children’s privacy
This website is intended for business and adult users and is not directed to children. We do not knowingly seek to collect personal information from children through this website.
Third-party websites and services
Our website may link to third-party websites or services. Their privacy practices are controlled by their own policies, not this Privacy Policy. Review their notices before submitting information.
Changes to this policy
We may update this Privacy Policy as our website, tools, or practices change. The updated version will be posted on this page with a revised effective date.
Contact us
Questions about this Privacy Policy can be sent to info@genuinetaxsolutions.com or by calling (646) 952-0000. Mailing address: 275 Fort Washington Avenue, New York, NY 10032.