Effective Date: July 15, 2026
Welcome to Genuine Tax Solutions (“Company,” “we,” “our,” or “us”). We value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
Information We Collect
We may collect the following types of information:
Personal Information
When you contact us, request services, or complete a form, we may collect:
- Full name
- Email address
- Telephone number
- Mailing address
- Business name
- Tax preparer information
- PTIN (when applicable)
- EFIN (when applicable)
- Payment information
- Any information voluntarily provided through our forms
Non-Personal Information
We may automatically collect:
- IP address
- Browser type
- Device information
- Operating system
- Pages visited
- Date and time of visit
- Referring website
- Website usage statistics
How We Use Your Information
We use your information to:
- Provide our products and services
- Process service requests
- Respond to inquiries
- Provide customer support
- Deliver tax software and related services
- Process payments
- Improve our website
- Send important service updates
- Provide training information
- Comply with legal obligations
- Prevent fraud and unauthorized access
Tax Information
Genuine Tax Solutions understands the importance of protecting sensitive financial and tax-related information.
We maintain administrative, technical, and physical safeguards designed to protect confidential information from unauthorized access, disclosure, alteration, or destruction.
Cookies
Our website may use cookies and similar technologies to:
- Improve website functionality
- Remember user preferences
- Analyze website traffic
- Enhance user experience
You may disable cookies through your browser settings; however, some features of the website may not function properly.
Third-Party Services
We may work with trusted third-party providers to deliver services, including:
- Payment processors
- Website hosting providers
- Email communication services
- Analytics providers
- Tax software providers
- Customer support platforms
These providers only receive information necessary to perform services on our behalf.
Information Sharing
We do not sell, rent, or trade your personal information.
We may disclose information only when:
- Required by law
- Required by court order or legal process
- Necessary to protect our legal rights
- Necessary to prevent fraud
- Required to provide requested services
Data Security
We implement commercially reasonable security measures, including:
- Secure servers
- Encryption where appropriate
- Access controls
- Firewall protection
- Routine security updates
- Limited access to confidential information
While we strive to protect your information, no method of electronic transmission or storage is completely secure.
Data Retention
We retain personal information only as long as necessary to:
- Provide services
- Meet legal obligations
- Resolve disputes
- Enforce agreements
- Maintain business records
Your Privacy Rights
Depending on your location, you may have the right to:
- Request access to your personal information
- Request correction of inaccurate information
- Request deletion of eligible information
- Request restrictions on processing
- Withdraw consent where applicable
- Request a copy of your personal information
To exercise these rights, please contact us using the information below.
Children’s Privacy
Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children.
External Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites.
Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated Effective Date.
Contact Us
If you have questions regarding this Privacy Policy or our privacy practices, please contact us:
Genuine Tax Solutions
Phone: (646) 952-0000
Email: success@genuinetaxsolutions.com
Website:Genuine Tax Solutions – Tax Software for Preparers & Services
Compliance Notice
This Privacy Policy is intended to support compliance with applicable U.S. privacy laws, including state consumer privacy laws where applicable. If your business serves customers in jurisdictions with additional privacy requirements (such as California, Virginia, Colorado, Connecticut, or the European Union), additional disclosures or notices may be required.
Last Updated: July 15, 2026
